SB Collection CD016
Lus Delia
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Return Policy
Returns & Exchanges
If you are not 100% satisfied with item (s) you have received from Sophia's
Boutique, can easily return them for store credit!
Sophia's Boutique provides full Store Credit ONLY on regular priced items
Cash & credit card refunds are not available.
You have up to 5 days from the date of delivery to request a return for eligible items, and the customer responsible to return it to the address provided with the RA#.
Refer to our return page for more information on returns.
Sale Returns
We do not accept Sale, Discount, or Mark Down product returns. All products sold with a discount are Final Sale and non-returnable.
Cancellation Policy
In Stock- In stock items are processed immediately and cannot be cancelled.
Pre Order- If you wish to cancel a pre ordered item after it has been processed a 50% restocking
fee will be charged from the total payment and you will be reimbursed the remaining balance.
Back Order- If you wish to cancel an item on back order you will be charged 15% of your total payment and you will be reimbursed the remaining balance.
Contact customer service for more information on back orders.
Shipping
Shipping
Shipping times are subject to stock availability. Standard shipping times for domestic deliveries are 2-3 weeks. Express shipping is only available for specific styles and designers.
Contact customer service for more information.
Order Tracking
Once your item has shipped from the designer you will recieve an automatic email with a tracking number included.
Customer service will contact you for any delays with an expected delivery date.
Taxes & Duties
Taxes & duties are the responsibility of the customer for Specific designers. (Most designers have paid for customs and duties fees)
Contact customer service for more information.
Sizing
Recommendations
Each designer tends to have a specific size guide, and not all designers follow size guides you normally refer to for sizing. We highly recommend reviewing the size chart before making your special occasion dress purchase.
Size Charts
Each product has a size chart available on the item page you are viewing. Select (size chart) and follow the instructions provided to determine your size.
As a general rule when in doubt of a size option, always chose the larger size.
Measurements
The size chart provides you with metric units in centimeters & inches. Keep in mind that should one measurement fit a larger size while the others fit a smaller size you will have to get the larger size to accommadate that area of the body and alter the remaining with a seamstress.